Safety and Compliance Statement
- Product Compliance Statement
The company strictly abides by international and regional regulations to ensure that all helmet Bluetooth headset products sold meet safety standards, environmental standards and industry requirements. Our products comply with the following relevant standards and regulations (specific standards can be adjusted according to the target market):
International and general standards
- CE (EU Conformity Certification, applicable to some Southeast Asian markets)
- FCC (US Federal Communications Commission certification, accepted by some South American countries)
- RoHS (Environmental protection requirements for electronic products, restriction of hazardous substances)
- UN38.3 (Lithium battery transportation safety test standard)
- Product safety measures
We strictly control production and quality inspection to ensure the safety of products, including but not limited to:
- Battery protection: Use high-quality lithium batteries, meet international safety standards, and have overcharge, over-discharge, and short-circuit protection.
- Wireless connection stability: The product has undergone rigorous signal stability testing and complies with Bluetooth standards. Durability and protection: Some products meet IPX4-IPX7 waterproof levels to prevent rain damage.
- Ergonomic design: ensure wearing comfort and reduce discomfort caused by long-term wearing.
- Production and quality management
- Factory certification: The cooperative factory has passed ISO 9001 (quality management system).
- Batch testing: All products undergo multiple rounds of testing before leaving the factory, including functional testing, durability testing, battery safety testing, etc.
- Random sampling: Meet the AQL (acceptable quality level) standard to ensure stable product quality.
- Responsibility and compliance commitment
We promise that all products meet market sales and safety standards. If consumer losses are caused by product quality problems, we will bear responsibility within the scope of applicable laws.
- Consumers can submit quality complaints through [contact information], and we will handle them within [time] working days.
- If the product causes safety hazards due to force majeure (such as transportation damage), we will provide a reasonable return and exchange plan.
- Dispute resolution and applicable law
- This compliance statement is governed by [applicable laws, such as local consumer protection laws].
- If a dispute arises, the parties shall first resolve it through friendly negotiation.
- If negotiation fails, the dispute shall be submitted to [designated arbitration institution or court] for arbitration.